This position will assist the assigned Regional Account Manager by acting as the liaison between the Regional Account Manager, operations team, clients, and accounting department throughout the sales process (quoting, updating pre/during/post rental, and billing).

• Coordinate with assigned Regional Account Manager to provide event/rental quotes to clients.
• Develop strong relationships with those regional clients handled by your Account Manager and provide them comfort and reassurance that the show is under control.
• Frequently communicate with all parties to ensure full awareness of schedules and any changes throughout the process.
• Conduct Post Show follow up with clients to include post show evaluations.
• Evaluate orders and communicate needs to the Operations team who will handle any transfers and subrental needs.
• Conduct work activities in a manner that supports production, productivity, quality, and customer service standards.
• Report operational problems to management and identify areas of improvement.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or
responsibilities that are required of the Employee for this job. Duties, responsibilities and activities may change at any time.

• At least 2 years of experience in the Audio-Visual industry
• Knowledge of professional video and projection systems
• Great customer service skills
• Excellent communication skills (both written and oral) in English
• Strong attention to detail
• Efficient data entry skills
• Strong organizational skills with ability to maintain a clean and safe work environment
• Ability to work independently and as a team
• High School Diploma or GED

The physical demands described here are representative of those that must be met by any employee to successfully perform
the essential functions of this job and are not meant to be all inclusive. Reasonable accommodation may be made to enable
individuals with disabilities to perform the essential responsibilities and functions of the job.

While performing the duties of this job, the employee is regularly required to use hands, arms or fingers to handle or feel as well as reach with hands and arms. Also must have full capability to talk and hear. The employee frequently is required to sit, stand, and walk. Specific vision abilities required by this job include close vision, distance vision, color vision,
peripheral vision, depth perception and ability to adjust focus.

This is a full-time position. Work week schedule is Monday through Friday and on call as needed.